Introduction – People Management
For most clubs, volunteers are the heart, lungs and soul of the club. They run the committees, organise the events, raise the funds – incredibly valuable work that keep the club running. Many clubs also have some paid staff – often a coach or manager. With all these people involved, it is important that clubs manage the people involved in the club as well (if not better) than they do the facilities and events.
Volunteers are a key part of a club’s structure and operations. Key findings from recent SPARC research has indicated that people do, in general, want to volunteer. However, they need to be properly supported, including having clearly defined roles, a clear understanding of how much is expected of them, and having clear recognition and rewards.
This section of the Tennis NZ toolkit contains a range of templates and ideas on ways for clubs to help volunteers clearly understand their roles, what is expected of them and how their contribution helps the club overall.
To improve both the information we provide and the way we provide it for this Toolkit we need feedback from you as to what worked and what did not, and how we can improve. You can do this by e-mailing your ideas to email@example.com